Issues arose last week alleging Bunnings Hardware Chain misled customers with it’s ‘lowest price guarantee’. The accusation of misleading prices of it’s goods as the lowest in the market place was in fact not true.
Bunnings price guarantee states it’s policy is to beat a competitors price by 15% on an identical product if it’s cheaper than it is at a Bunnings store.
New Zealand’s General Manager Jacqui Coombes said ” We disagree with the Commerce Commission’s view of our lowest prices policy and will defend our highly competitive price guarantee.
Ms Coombes said Bunnings would continue the policy, backed up by “behind the scenes” processes and procedures.
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